- Minimum Driver Age: 21 years.
- Driving License: Client who has a tourist visa must carry a locally accepted driving license or a valid International Driving License from the country on whose passport he is traveling.
- Insurance Excess: If the client is guilty and it’s proven by a police report, the client must pay SD 500.
- Minimum Rental Period: One hour.
- Deposit: A pre-authorization is taken from the client’s credit card at the time of rental. Pre-authorization amount is minimum SD 250 depending on the vehicle type. Also, client can pay the deposit in cash, cash amount can be restored through exchange companies like Western Union and MoneyGram. We keep the deposit amount up to 15 days until we receive late traffic fines updates from the Oman traffic department.
- Method of Payment: We accept all major Credit Cards (MASTER, VISA and AMERICAN EXPRESS). Credit card should be valid for a minimum of 3 months from the day of rental and must be physically available at time of rental.
- Mileage Restriction: Standard Vehicles: Daily: 200km/day; Weekly: 1400km/week; Monthly: 4000km/month. SD 0.013 for every extra km. 2WD/4WD Vehicles: Daily: 200km/day; Weekly: 1400km/week; Monthly: 4000km/month. SD 0.021 for every extra km.
- Personal Accident Insurance: To add more security to your driving, we also offer Personal Accident Insurance, this can purchase at an additional cost which covers the driver and the passengers.
- Fuel Policy: The client should return the vehicle with the same fuel level as given by the company. If not, the client will be charged the cost of fuel.
- Additional Driver: The client may put on an extra driver with an additional cost of SD 4 per day, provided that he fulfills all requirements.
- Driving Across Borders: The client must obtain permission to cross the borders from our office after payment of additional Insurance. AL SHAMEL RENT A CAR Oman has the sole discretion to accept or cancel any border crossing request.
- Off-Roading Liability/Charges: Insurance does not cover off-roading usage of the vehicle and the client will be liable for damages caused and charges arising out of such use.
- Airport and Hotels Drop Off Charges: Free of charge inside Muscat if rental period is more than 3 days. Less than 3 days, client must pay SD 13 for one-way.
- Services and Equipment: Child Seats are available on request only and are subject to availability. Cost: SD 5/- per day. GPS is available on request only and are subject to availability. Cost: SD 2.50 per day.
- Chauffeur Service: Inside Muscat: On request only (SD 65/day for 8hrs). Outside Muscat: On request only (SD 90/day for 8hrs). the client must pay for the driver’s accommodation outside Muscat.